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Responsibilities :- · Adhering to SLAs. · ITIL Processes awareness and adhering to ITIL process workflow. · Reporting to the HCL Track Lead / Team Lead. · Handling tickets/requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems Troubleshooting technical issues · Ensuring that the IT processes are adhered to · Building and configuring shopfloor PCs as well as loading of critical software · Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices. · Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues. · Coordinates with IT vendors and ensures the site is up and running. · Be proactive in reporting IT related issues, engage and escalate to right teams and stakeholders. · Vendor coordination to resolve IT issues for all IT and OT technologies. · Communicate and update to all stakeholders on critical items and issues related to IT. · Be responsible for IT activities at site. · Be responsible to execute IT related projects and deliverables at site. · Drives critical issues at site with larger HCL team ensuring timely resolution with least downtime at site. · Improves and maintains customer and employee satisfaction · Performing asset inventory activities as needed. · Create documentation for processes and procedures of day-to-day work. Creating KB articles. · Providing frontline customer Support, including hardware and software troubleshooting and diagnosis. Required Skills / Qualifications: · Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer · Strong Microsoft Operating System installation (Win10 / Win11 / MAC OS X) and troubleshooting skills. · Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices · Strong desktop support knowledge including hardware, software, and networking concepts · Strong skills in hardware level concepts on Desktops, laptops, Notebooks, Printers and Handhelds. · Good knowledge of iOS, Android OS, rugged devices (tablets and iPads). · Knowledge of windows Image build process and SCCM deployments, Intune, Autopilot. · Good knowledge on SCCM, Intune, AD and JAMF · Good knowledge in handling RF scanners, industry level label printers (Zebra, etc) · Good hand on knowledge on OT technology such as PLCs, manufact
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I would participate in a reality show on TV. I would be open about myself and my family during the program. I'd compete with other participants in sophisticated ways and become a celebrity. I would appear at various events.
Je participerai à une émission de télé-réalité. Je parlerai ouvertement de moi-même et de ma famille pendant le programme. Je rivaliserai avec d'autres participants de manière elaborée et je deviendrai une célébrité. Je participerai à divers événements.
Ich würde an einer Reality-TV-Show teilnehmen. Während der Sendung würde ich offen über mich und meine Familie sprechen. Ich würde mich aufwendig mit anderen Teilnehmern engagieren und so zu einer Berühmtheit werden. Ich würde an verschiedenen Veranstaltungen teilnehmen.
Participaría en un reality show. Durante el programa, hablaría abiertamente sobre mí y mi familia. Interactuaría extensamente con los demás participantes y así me convertiría en una celebridad. Asistiría a varios eventos.
